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Warranty

Warranty
Warranty Procedures


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Warranty

GOODE skis carry a limited warranty for one year from the date of purchase. This limited warranty is void unless registered with GOODE. GOODE will replace (at GOODE's option) the ski if found to be defective as to workmanship or material. This warranty does not extend to damage resulting from misuse, neglect or abuse, normal wear and tear, accident or exterior appearance or color, breakage (except breakage resulting from manufacturing defects), improper dealer service, ski mounted with FOGMANN1 bindings or improper mounting of bindings.

This limited warranty extends only to the original consumer who purchased a new ski from GOODE, that also mounted the bindings onto the ski.

In no event shall GOODE be liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation exclusions may not apply. All implied warranties or merchantability or otherwise are limited in duration to one year following the date of purchase.

If a defect arises in the ski within the limited warranty period, the user should promptly contact GOODE to receive an Return Authorization # (RA#). GOODE will not be responsible for any costs, such as, but not limited to, removing bindings, remounting bindings, handling, shipping or insurance. If a ski is replaced, the replacement product is covered only for the remainder of the original limited warranty period dating from the purchase of the original ski.

Furthermore, if a ski that needs to be replaced is a discontinued model, it will be replaced with a ski of comparative performance. Please allow four weeks for completion of repairs or of replacement and return of the product.

This limited warranty gives the owner specific legal rights and possibly other rights which vary from state to state.

1 - Skis mounted with FOGMANN brand bindings are not covered under our warranty. GOODE feels that these bindings are dangerous, from a skier's safety standpoint, because they do not release. And since the FOGMANN brand bindings do not release, excess force is placed on the ski during a fall.


Warranty Procedures

Warranty service is very important to everyone concerned. Therefore GOODE asks that the following procedures be complied with to ensure efficient service or replacement. No returns will be accepted without prior return authorization from GOODE. Compliance with these procedures will ensure the quickest possible resolution of the warranty claim.

  • To Obtain Return Authorization

    An authorization number may be requested by phone: (801) 621-2300 or by e-mail at goode@goode.com. Be ready to provide the following information:

  • Your name, address, phone numbers, e-mail address
  • Model of ski
  • Length
  • Serial number of ski
  • Date of purchase
  • A brief description of the damage
  • Record of the Return Authorization Number which is assigned to the warranty return

    To Return Warranty Ski

  • Attach a copy of the PROOF OF PURCHASE to the ski.
  • Package the ski carefully to prevent further damage.
  • Write the RETURN AUTHORIZATION NUMBER clearly on the outside of the carton being returned.
  • Ship the ski FREIGHT PREPAID to:
    GOODE Ski Technologies
    2450 Wall Avenue, Ogden, Utah 84401