Warranty
Warranty Procedures


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Warranty

GOODE skis carry a limited warranty for one-year from the date of purchase. This limited warranty is void unless registered with GOODE. GOODE will replace (at GOODE's option) the skis if found to be defective as to workmanship or material. This warranty does not extend to damage resulting from misuse, neglect or abuse, normal wear and tear, accident or exterior appearance or color, breakage (except breakage resulting from manufacturing defects), improper dealer service, or improper mounting of bindings.

This limited warranty extends only to the original consumer who purchased new skis from an authorized GOODE ski dealer or directly from GOODE .

In no event shall GOODE be liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation exclusions may not apply. All implied warranties or merchantability or otherwise are limited in duration to one year following the date of purchase.

If a defect arises in the skis within the limited warranty period, the user should promptly return the product to the authorized GOODE dealer from whom they were purchased. GOODE will not be responsible for any costs, such as, but not limited to, removing bindings, remounting bindings, handling, shipping or insurance. If the skis are replaced, the replacement product is covered only for the remainder of the original limited warranty period dating from the purchase of the original skis.

Furthermore, if the skis needing replacment are a discontinued model, they will be replaced with skis of comparative performance. Please allow four weeks for completion of repairs or of replacement and return of your product. This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state.


Warranty Procedures

Warranty service is very important to everyone concerned. Therefore GOODE asks that the following procedures be complied with to ensure efficient service or replacement. No returns will be accepted without prior return authorization from GOODE. Compliance with these procedures will ensure the quickest possible resolution of the warranty claim.

  • To Obtain Return Authorization

    An authorization number may be requested by phone: (801) 621-2300 or by e-mail at goode@goode.com. Be ready to provide the following information:

  • Your name, address, phone numbers, e-mail address
  • Model of ski
  • Length
  • Serial number of ski
  • Date of purchase
  • A brief description of the damage
  • Record of the Return Authorization Number which is assigned to the warranty return

    To Return Warranty Ski

  • Attach a copy of the PROOF OF PURCHASE to the ski.
  • Package the ski carefully to prevent further damage.
  • Write the RETURN AUTHORIZATION NUMBER clearly on the outside of the carton being returned.
  • Ship the ski FREIGHT PREPAID to:
    GOODE Ski Technologies
    2450 Wall Avenue, Ogden, Utah 84401