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general info


• mission statement •
• company history •
• privacy statement •

Welcome to Goode's Customer Care Center

Our products are cutting edge, but our customer service is old-fashioned.

At Goode, you will never be asked to "use the touchpad of your phone to enter your 16-digit account number." That's because when you call Goode customer service department, you will talk to a human being.

Yes, you read that right. You'll talk to a Goode employee with an average customer service tenure of 18 years. This isn't a phone bank in some remote location—our Customer Service people work side by side with other staff right here in Ogden, Utah.

You'll talk to one of our helpful staff—Mary, Rick, Chris, Oliver, all of them—they are all dedicated to getting you answers, helping you out, solving a problem, hearing a complaint. Whatever it takes to make sure your shopping experience with Goode is the best possible.

If for any reason you are not 100% satisfied with your purchase, let us know—we will make it right. If you would like a refund or exchange, please contact us for a Return Authorization (RA#) number and return the product on a timely basis in the same condition in which it was received. That's it—no fine print and no hassle.

Contact Information:

GOODE SKI TECHNOLOGIES
2450 Wall Avenue
Ogden, Utah 84401 USA

Phone: (801) 621-2300
FAX: (801) 621-1434
e-mail:
goode@goode.com
http://www.goode.com

skype: goodeskis  Skype Me™!

Customer Orders (M-F 8:00am-5:00pm MT):
Toll Free: 1-888-GO-GOODE (1-888-464-6633) (US & Canada) Other calling areas: (801) 621-2300
FAX: (801) 621-1434
e-mail:
goode@goode.com

skype: goodeskis  Skype Me™!

Technical Support and Warranty:
Phone: (801) 621-2300
FAX: (801) 621-1434
e-mail:
goode@goode.com

skype: goodeskis  Skype Me™!

Western Sales Office:
36 Gallatin Field, Suite 5A
Belgrade, MT 59714
Phone: (406) 924-9490
e-mail: goode@goode.com
skype: goodeskis  Skype Me™!

 

store | water skis | snow skis | ski poles | accessories | customer service | news | goodedealz.com | blog | my account

store | water skis | snow skis | ski poles | accessories | customer service | news | goodedealz.com | blog | my account

© 2012 - GOODE SKI TECHNOLOGIES